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The province's transit payment system Metrolinx reported issues with fare payments using debit and credit cards as bank service Interac said in a statement their online services had also been affected. EDT, with initial reports of network interruptions coming from Ontario. The online service tracker istheservicedown.ca reported issues from the telecommunications company since 4:40 a.m. Please note that the current Rogers outage is affecting some call centres and offices, including passport offices. 'For the duration of the outage, impacted travellers are required to submit their information using the Traveller Contact Information Form, to be completed prior to arrival at the border if unable to submit via ArriveCAN,' CBSA said in a tweet.

Travellers are being advised to provide paper copies of their proof of vaccination and travel details via the traveller contact information form. The Canada Border Services Agency (CBSA) said some travellers have had issues submitting their travel documents through the ArriveCAN app.

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'I know the CRTC is going to be meeting with Rogers tomorrow and it just shows to all of us that quality, diversity and reliability of network is so essential in our daily lives,' Champagne said. The Canadian Radio-television and Telecommunications Commission (CRTC) confirmed it received, and is reviewing, a request from the not-for-profit Public Interest Advocacy Centre to launch an inquiry under the Telecommunications Act. Speaking to CTV News, Champagne said the federal government would investigate to make sure the situation Friday 'does not happen again.'

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Rogers and its subsidiary Fido also experienced a nationwide cellular service outage in April 2021, which it blamed on a software update. 'Everyone is in solution mode, willing to help,' Champagne said on Twitter. Minister of Innovation Science and Industry Francois-Philippe Champagne said in a statement that along with speaking to the CEOs of Bell and Telus, he also spoke to the head of Rogers and 'shared with him the frustration of millions of Canadians.' Telus issued a similar statement, tweeting: 'The network outage affecting Rogers customers is not impacting TELUS Internet, home phone or wireless infrastructure.' Calls and texts between Bell customers or to other providers are not impacted.' Bell is the parent company of CTV. In a statement to CTV News, Bell said its 'network is operating properly, but Bell customers may be experiencing issues when trying to call or text Rogers subscribers. CTV News app sign-up: Breaking news alerts and top stories delivered right to you.'On behalf of all of us at Rogers, we sincerely apologize to our customers, and we will continue to keep you updated as we have more information to share, including when we expect service to be back up.'

The company's shares were down 73 cents at $61.54 on the Toronto Stock Exchange on Friday. The company said earlier in the day that it 'will be proactively crediting all customers and will share more information soon.' While the reason behind the outage is still unknown, a spokesperson for Public Safety Minister Marco Mendicino confirmed to CTV News that the outage was not due to a cyberattack.

The Rogers network outage has affected several mobile and internet services, banks, debit purchases, passport offices and Canada's ArriveCAN app.

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Rogers CEO and president Tony Staffieri said in a late Friday night statement:'We don’t yet have an ETA on when our networks will be fully restored but we will continue to share information with our customers as we restore full service.' As previously announced, we will be proactively crediting all customers and will share more information on that process soon.' 'As our services and traffic volumes return to normal, we will continue to keep our customers updated. 'Our wireless services are starting to recover and our technical teams are working hard to get everyone back online as quickly as possible,' the company said in a statement.

have a complaints process in place and must provide a form that merchants can use to submit complaints.Rogers said Friday evening it is beginning to see its wireless services return online following a nearly day-long nationwide network outage.

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